Please note: This is a translated and reduced version of our T&C. For more comprehensice information of our T&Cs, please refer to the german version of ibematic.eshop.t-online.de/Allgemeine-Geschaeftsbedingungen
In regards to to data use, -storage and cookie handling, please refer to ibematic.eshop.t-online.de/Datenschutz
All prices are in Euros and include VAT at the appropriate rate. Delivery charges are not included in the prices quoted. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods.
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
Any complaints regarding the goods or services supplied should be made to: ibematic GmbH, Ludwig-Quidde-Str. 2c, 60437 Frankfurt, Germany, mail: ibematic[at]t-online.de
You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9am - 5.30pm Monday - Friday, 9am - 1.00pm Saturday.
These Terms and Conditions do not affect any of your statutory rights.